NO CASH REFUND. In the event your iteme(s) from SassyALipGloss.com arrive damaged, you may request a replacement within 10 days of receipt. We will send you a replacement if you meet the criteria for replacing your items.
Kindly follow the below steps to request your Sassy A Lip Gloss replacemet item(s):
Fill out the form included in your order for your damaged item(s).
Take a photo of the packaging as well as the Sassy A Lip Gloss damaged item(s) you wish to have replaced in its original packaging, and and fill out this online form requisition form(CLICK HERE) __________________. Attach the photo(s) where prompted on the form before clicking the SUBMIT button
Be sure to include a note about how your package arrived.
Replacements may take up to 10 business days from the time the online requisition is received. Please note that only Sassy A Lip Gloss products purchased from SassyALipGloss.com can be accepted for replacement.
We regret any inconvenience or disappointment you may have experienced.
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